When leading tours at popular attractions, one often encounters such problems: several foreign groups crowded in the "Mona Lisa" exhibition hall at the Louvre, while the Japanese language explanation suddenly intruded into the headphones here; at the Grand Canyon scenic area, the first half of the tourists reached the viewing platform, but the second half were still halfway up the mountain, and the explanation sound gradually faded; at Disneyland, it was even more lively. The parade music and laughter wrapped around the explanations, and tourists had to hold their devices close to their ears to hear just a few words - these "interference, unclear sound, noise overpowering the explanation" problems have always been major difficulties for foreign tour leaders, and the Yingmi wireless tour guide audio transmission system is designed to solve these problems.
Having been a tour guide for 15 years, Yingmi fully understands the needs of foreign customers: not fancy functions, but stability - multiple teams can work simultaneously without interference, long-distance outdoor transmission can be clear, noise can be filtered out in noisy environments; also convenience - multiple languages can cover, compliance doesn't need to worry, after-sales can keep up. From museums in Paris to scenic spots in Southeast Asia, from Huawei's overseas exhibition halls to Adidas' global press conferences, this system has long become a "calming factor" for many foreign customers during tours.
Crowded teams? Don't let interference ruin the experience
In this business, everyone knows that it is common to have multiple teams working simultaneously at popular attractions, especially at places like the Louvre and the British Museum, where there may be three or four foreign teams speaking different languages and different content at the same time. Traditional wireless systems are most prone to problems: here one is talking about "renaissance styles", while the Korean language explanation suddenly pops up, tourists frown and change channels, their thoughts are all interrupted.
Yingmi has spent a lot of effort on anti-interference. It uses 4GFSK digital modulation technology and compresses the channel bandwidth to an extremely small range of 200k, equivalent to "designing exclusive racetracks" for each team's audio. Even if three teams are close together, you can talk about "gladiator equipment", he can talk about "architectural structure", and there will be no interference.
Afraid of long-distance outdoor tours? 280 meters away can still hear details
When leading tours in outdoor scenic areas, the most annoying thing is "the sound fades away when the distance is far". For places like the Grand Canyon in the United States and the Great Barrier Reef in Australia, teams are prone to disperse - the first half of the team reaches the viewing platform, while the second half is still halfway up the mountain. Traditional systems often start to break after 100 meters, and the tour guide has to keep turning back to shout "Keep up", which is tiring and disrupts the rhythm.
Yingmi's system has been specifically optimized for outdoor scenarios. The wireless amplification technology has strong penetration, and it can transmit up to 280 meters. Jiangxi Longhu Mountain is an old customer of Yingmi, where the tour guide leads the team on the footpath. The front tourists reach the viewing platform to view the Danxia landform, while the back tourists are still halfway up the mountain. Even across the forest, they can still hear "how the rock layers were formed"
Battery life is also a key for outdoor tours - you can't stop halfway to find a place to charge. Yingmi uses PMU safety intelligent lithium batteries, which can last for 12 hours after being fully charged, and can be recharged quickly for 10 minutes, providing 3 hours of power. More reassuring is that this battery has passed explosion-proof tests, so it is fine to use in Southeast Asian hot weather, without worrying about "battery bulging, power failure".
Can't hear clearly in noisy environments？ Filter out the noise and keep only the explanation
Whether it's the excitement at Disneyland, the engine sounds of a cruise ship, or the din of a square, when explaining in noisy environments, the "noise reduction ability" of the system is the most challenging. Traditional systems either "can't overcome the noise" or "amplify the noise", making it difficult for tourists to hear and for the tour guide to shout, and by the end of the tour, the tour guide's voice is hoarse.
Yingmi's core strength lies in its patented SOC embedded integrated digital noise reduction technology, which can precisely filter out environmental noise. When Adidas held a new product launch event, the music and conversations in the audience area could be clearly transmitted by the system, such as "How are the design details of the new running shoes' sole? How lightweight are they?" Even the smallest details were not missed.
The equipment design also caters to the habits of foreign tourists - it uses an ear-hanging style instead of an ear-insert style. After wearing it for a long time, the ears won't hurt, and it can also avoid the hygiene issues of the ear-insert style. The weight is only 16 grams, and when hung on the ear, it is almost imperceptible. Tourists can take photos, hold maps, and eat snacks without any trouble, which is much more convenient than holding a device in hand.
Are there multiple language requirements? 8 mainstream languages and 3 days of customization
When leading tours abroad, language is always an unavoidable hurdle - Japanese tourists need Japanese, Middle Eastern tourists need Arabic, European tourists may need French, German, etc. Traditional systems mostly only support 2-3 languages, either finding temporary translators or having tourists endure listening to English, resulting in a significantly inferior experience.
Yingmi's system is equipped with the HM8.0 multilingual sharing platform, which covers 8 mainstream languages including English, French, German, Japanese, Arabic, Spanish, Russian, and Portuguese, precisely corresponding to the tourist groups that foreign customers often bring. Moreover, it is not just a dry translation of "The building was constructed in XX year", but also combines cultural background to provide content: When telling Japanese tourists about European churches, it will say, "Similar to the narrative style of Japanese shrines, but the church places more emphasis on religious story carvings"; when telling historical attractions to Middle Eastern tourists, it will avoid sensitive topics and mention, "Similar to the geometric patterns in Islamic architecture", making it easier for tourists to understand.
Don't worry about compliance and after-sales? Let foreign customers feel at ease
For foreign customers, choosing a system is not just about whether it's easy to use or not, but also about "whether it's compliant and whether the after-sales can keep up" - after all, it needs to be used locally, and incomplete certification will cause problems when entering customs; during peak seasons when the equipment breaks down, there are no repair personnel, resulting in delays in the tour.
Yingmi's system has passed EU CE, RoHS certifications, as well as China's CMA and CNAS dual inspections. Whether going to Europe, America, or Southeast Asia, when entering customs, checking for certifications is not a problem, and there is no need to look for supplementary documents and procedures temporarily. The voltage does not need to be worried about either, as it is 100-240V, universal for the world, and can be plugged in to use, without having to bring a bunch of converters.
After-sales is not a problem either. Yingmi has a "9G full life cycle service": Before-sales, samples can be sent for free for testing, and customers can use them in their tour scenarios first, feeling comfortable before cooperating; if the equipment has problems, 24-hour multilingual customer service is always available, and remote solutions can be provided within half an hour.
It's not selling equipment, but helping customers provide tour services well.
In fact, Yingmi's development of this system has never been "just selling equipment". It is more like a "tour guide partner" for foreign customers - knowing that multiple teams are afraid of crosstalk, it makes the anti-interference solid; knowing that outdoors there is a fear of long-distance signal loss, it strengthens signal transmission; knowing that multiple languages are troublesome, it makes coverage and customization flexible; knowing that overseas after-sales is difficult, it builds a global service network.
From the technical explanations at Huawei's overseas exhibition halls to the product introduction at Adidas' launch event, Yingmi's system has served over 3000 international customers. These customers choose Yingmi not because of its powerful parameters, but because "it is convenient to use" - without worrying about crosstalk or signal loss, without worrying about language and after-sales, they can focus more on "how to tell the story well", allowing tourists to truly understand the value of the attractions.
The core of leading tours is "to make tourists satisfied". What Yingmi does is to help them solve the problem of "incomprehensible speech and continuous disturbance", ensuring that the explanations are clear and smooth, so that each tour group experience can be less stressful and bring more repeat customers. This is why Yingmi can establish a firm foothold in the international market: it's not about having more functions, but about understanding the real needs of tour guiding better.
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